Terms and Conditions for Wholesale Purchase – Dynamic Jewelove

1. Minimum Order Value & Pricing

• The prices listed on the website are applicable only for wholesale purchases.
• The minimum order quantity for each product is pre-defined on the website and will remain unchanged.

2. Shipping Charges

• Shipping charges will depend on the destination and weight of the parcel.
• For detailed shipping rates, please refer to our Shipping Policy page.
• Shipping charges are applied at the rate of ₹100 per ₹5,000 of invoice value for B2B orders.

3. Order Confirmation & Payment

• After confirming the order, the final bill will be emailed to you.
• If you require a GST invoice, please contact us on WhatsApp at +91 9772743762 and share your GST details.
• For B2B orders, 20% of the total order value is required as advance payment.
• An additional flat service fee of ₹100 applies on all Partial COD orders.

4. Order Processing & Dispatch

• Orders will be prepared and dispatched within 3 to 5 business days.
• In some cases, if a product fails quality check (QC) or is temporarily unavailable, dispatch may take 2–3 extra working days.
• Tracking details will be sent to the WhatsApp number or email provided by you so that you can track your parcel.
• If you do not receive the tracking details, you can contact us on the given WhatsApp number.

5. Out-of-Stock Products

• If any product is found to be out of stock during processing, you will be informed.
• You can either:
• Choose a replacement product of similar value, or
• Receive a refund for that product.
• Your entire order will not be canceled due to the unavailability of a single product.

6. Booking Amount & Partial Payments

• Booking amount or partial payment facility is available.
• For details, please refer to our Shipping Policy page.

7. Non-Delivery & Return to Origin (RTO)

• If your parcel is returned to us due to:
• Wrong address
• Buyer unavailability
• Refusal to accept the parcel
• Coordination failure with the courier partner
• The buyer will be required to pay:

1. Return Shipping Charges – as per Shipping Policy
2. Re-dispatch Shipping Charges – as per Shipping Policy
3. Service Fee ₹100 – for COD orders
• If the order was under Partial COD, the 20% advance already paid will be forfeited and adjusted towards return costs.
• If these charges are not cleared, the order will be canceled with no refund.

8. Right to Modify

• The company reserves the right to modify these terms and conditions at any time without prior notice.

9. Buyer Details (Mandatory for B2B Orders)

• At the time of placing the order, please provide:
• Business Name
• GSTIN Number
• Complete Billing & Shipping Address
• Active Contact Number & Email ID
• Orders without GST details will not be processed under B2B billing.

10. Important Notes

• If any buyer places an order for personal use, the same terms and conditions will still apply.
• All policies mentioned are strictly applicable only for Indian buyers. International buyers must contact us separately for shipping and payment terms.

11. Business Details

Dynamic Jewelove
GSTIN: 08BTHPP2390D1ZM
1st Floor, Nandwana Mansion, Sansar Chand Road,
Jaipur – 302001, Rajasthan (India)

12. Customer Support

• WhatsApp: +91 9772743762
• Email: dynamicjewelove@gmail.com
• Timings: Monday to Saturday, 10 AM – 6 PM